HIPAA Compliant Messaging App

HIPAA Compliant Messaging App What is a HIPAA Compliant Messaging App? A HIPAA compliant messaging app is an integral part of a secure messaging solution that can help healthcare organizations and other covered entities comply with the technical requirements of the HIPAA Security Rule. Having a similar interface and providing the same functionality as a commercially available messaging app, a HIPAA compliant messaging app has additional safeguards in place to protect the integrity of Protected Health Information (PHI) and prevent unauthorized disclosure. Messaging apps for HIPAA compliant texting can be downloaded onto any desktop computer or mobile device, making them the ideal replacement for unsecure channels of communication such as pagers, SMS and email – particularly in a healthcare environment that encourages a BYOD policy. What´s Different about Messaging Apps for HIPAA Compliant Texting? From a user point of view, there are few differences between messaging apps for HIPAA compliant texting and commercially available messaging apps. Once logged in, users can send text...

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HIPAA Compliant Instant Messaging

HIPAA compliant instant messaging platforms can revolutionize communication in healthcare environments. In the past few years, use of these new communication tools has grown at an incredible rate and healthcare organizations that have adopted this new method of communication are reaping the rewards. The Instant Messaging Revolution The first instant messaging services were introduced in the late 1990s and proved to be a popular method of communication. With 3G and the growth in use of mobile devices, instant messaging soared in popularity and changed the way people communicate. Today, instant messaging platforms allow users to send text messages, audio, video, and other files free of charge. With figures suggesting 72.2% of individuals in the United States have a smartphone, and the ability to use instant messaging services across a range of different devices, instant messaging really does mean it is possible to communicate with people in an instant, no matter where they are located. Instant messaging apps are easy to use and allow people to get quick answers to questions and share...

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HIPAA Compliant Mobile Messaging

Free Sponsored White Paper 5 Common Secure Messaging Myths Busted How HIPAA-Compliant Mobile Messaging is Revolutionizing Healthcare Click here to download free white paper (PDF, 14 pages, 6.5MB) Sponsored by TigerText This HIPAA Compliance Guide is brought to you through the sponsorship of TigerText. About TigerText TigerText’s encrypted messaging platform keeps healthcare communications safe, improves workflows, and complies with HIPAA regulations. More than 5,000 facilities and four of the top five largest for-profit health systems, including Universal Health Services and Community Health Systems, rely on TigerText to comply with HIPAA and replace unsecured SMS text messaging that leaves protected health and other confidential information at risk. Waterbury Hospital uses TigerText   Hoag Hospital implements TigerText  

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HIPAA Compliant Encryption for Text Messaging

HIPAA Compliant Encryption for Text Messaging The Addressable Requirement of HIPAA Compliant Encryption for Text Messaging Since the Final Omnibus Rule enacted changes to the Health Insurance Portability and Accountability Act (HIPAA) in 2013, there has been a considerable amount of discussion regarding HIPAA compliant encryption for text messaging. Much of this discussion has been caused by the language used in the technical safeguards of the HIPAA Security Rule, which describe the requirements for the encryption of PHI as “addressable” (as opposed to “required”). Some have interpreted “addressable” as something that is not immediately “required”, whereas the U.S. Department of Health & Human Services defines “addressable” as: A requirement that must be implemented unless, An alternative security measure accomplishes the same purpose, or The covered entity can document an acceptable reason why the requirement has not been implemented. In respect of HIPAA compliant encryption for text messaging, there are only three possible scenarios in which the encryption of PHI would not be...

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Is Text Messaging HIPAA Compliant?

Is Text Messaging HIPAA Compliant? Given its ease of use, many healthcare organizations and professionals may wonder is text messaging is HIPAA compliant. Unfortunately, the answer generally is “no,” but there are workaround solutions. Although there are circumstances in which SMS text messaging can be HIPAA compliant, they are few and far between – making it safer for Covered Entities to prohibit texting Protected Health Information (PHI) rather than risk a penalty for violating HIPAA. While HIPAA does not specifically prohibit sending PHI by text, in order for texting to be HIPAA compliant, texting safeguards have to be in place to ensure the confidentiality of PHI when it is at rest and in transit. There also have to be controls in place for who can access PHI, and what authorized personnel do with PHI when they access it. Why It’s Safer to Prohibit Texting PHI There are many reasons why it’s safer for Covered Entities to prohibit texting PHI rather than allow it. These include – but are not limited to – the lack of access controls, the...

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