Benefits of Telehealth

There are many, many benefits of telehealth being provided to patients such as when travel to a clinic is difficult, when you are trying to spend as little as is necessary and to improve medical centre workflows.

This mode of healthcare provision has grown increasingly popular, even before it became an almost necessity during the COVID-19 pandemic, as a result of improving technology and patients being more familiar with the use of mobile technology. Here we will detail some of the main benefits that to be accrued from using telehealth for healthcare provision.

Benefit of Telehealth

1. Remote Monitoring Enhances Doctor Patient Relationships

Telehealth can be implemented to check in with patients, in relation to their current condition and response to treatment, without the need to attend a physical appointment. This medium of communication also allows medical staff to show patients how to look after themselves in the time leading up to their next physical appointment. This also also for savings to the patient as the cost of travel is eliminated.

2. Improved Patient Reach

Healthcare clinics can literally consult with anyone who is connected to the Internet thanks to Telehealth. Those patients in rural areas can access the best doctors and clinics in order to remedy their illness or injury.

3. Cutting the Amount of Patient No-Shows

As rurally-based patients have to travel long distances to attend a clinic it can result in a significant amount of no shows at clinics. This can end up costing clinics a lot in potential revenue and the spend on having staff physically available. However, studies in the United States have shown that telehealth can cut no-show rates by up to 50%.

4. Improved Clinical Workflows

Enhanced clinical workflows can be a result of implementing telehealth procedures. This is thanks to the quicker prioritization of treatment, better communication, data capturing and storing, and analyzing patient data for improved decision-making. A report from The Medical Group Management Association (MGMA) has shown that some of the best performing clinics in the United States have implemented the use of telehealth is a feature of some of the best performing practices in our nation.

5. Increases practice revenue

Another bonus is the cost associated with having patients attend physical appointments. Telehealth is a much cheaper way of conducting appointments. Along with cutting overhead costs per visit, telehealth takes less time allowing doctors and medical staff to identify more billable time. The software and solutions required are not expensive, relatively.

6. Lower Patient Costs

Typically a telehealth visit will involve the doctor or nurse consulting with the patient via a phone, laptop, or another digital device. This cuts the money that would have to be spent on fuel or travel, parking, babysitting or annual leave.

7. Higher Satisfaction Among Patients

Certain telehealth software providers have reported excellent reviews and feedback with some reporting that 87% of the patients using the service claiming that they will definitely use it again.

8. Better Healthcare Overall

Official reports show that telehealth improves healthcare quality, specifically for those who live in rural locations who cannot physically attend every appointment. Along with the modern technology allowing consultations has resulted in less busy emergency rooms in hospitals as unnecessary visits can be identified. This is something that makes the running of other healthcare facilities much more smooth.


Telehealth was not initially designed to reform the provision of healthcare globally and address a range of issues and fix all its problems, to date it has shown great success in seriously enhancing the provision of healthcare, making the patient journey more seamless and allowing medical staff more time to treat their patients with less obstacles.