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TigerText Secure Messaging Platform Update Helps Optimize Clinical Workflow
Jun03

TigerText Secure Messaging Platform Update Helps Optimize Clinical Workflow

TigerText, the leading HIPAA-compliant secure text messaging platform provider, has announced a new release of its platform. The updated version of the TigerText platform includes a host of new features that improve usability and help reduce the costs of care delivery and improve clinical workflow efficiency.     The new features include an automatic message forwarding function, priority messaging feature and a new standalone desktop application. The desktop app helps healthcare professionals coordinate patient care more efficiently and speed up the exchange of information. TigerText collects comments from platform users via its voice-of-the-customer program. Hundreds of comments have been submitted which were reviewed and evaluated by the product development team. Requests for updates and new features were prioritized to ensure the most beneficial changes were brought to market quickly. The full list of updates for Android, iOS and desktop applications are detailed below: New Desktop App: The new app includes automatic updates and alerts and allows the TigerText...

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TigerText to Provide Healthcare Messaging for New Hampshire Health Information Organization
Feb20

TigerText to Provide Healthcare Messaging for New Hampshire Health Information Organization

TigerText has announced that the company´s secure messaging platform has been selected to provide secure healthcare messaging for the New Hampshire Health Information Organization. The New Hampshire Health Information Organization (HNNIO) is a non-profit organization created to facilitate the digital exchange of patient health information. The HNNIO connects more than one hundred healthcare providers in New Hampshire in order to share patient health information needed for informed care decisions, and to improve quality, efficiency and patient safety while reducing healthcare costs. The organization has selected TigerText to provide secure messaging in order that physicians, nurses, and care providers can quickly connect with one another in a secure and compliant manner that ultimately improves patient care, workflow and ROI. Mary Beth Eldredge, Board Chair of NHHIO said “The use of secure texting can greatly improve the efficiency and effectiveness of care coordination and provider communication.” The TigerText platform will provided the network with an efficient and secure method...

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TigerText Announces Record-Breaking Year for Growth
Dec16

TigerText Announces Record-Breaking Year for Growth

TigerText, the nation’s leading secure healthcare messaging platform provider, has announced it has recorded another record-breaking year for growth, signing up over 300 healthcare organizations in 2016. The company now boasts more than 3,000 healthcare customers in the United States, including five of the top ten largest health systems in the country. More than 10 million secure messages are now being sent via the TigerText platform every day and the platform is used in over 5,000 healthcare facilities in the United States. TigerText was originally developed as a standalone messaging platform, yet over the course of the past 6 years it has evolved into a comprehensive clinical communications platform. The platform has been tailored to meet the exacting needs of healthcare organizations, including the strict privacy and security controls required by the Health Insurance Portability and Accountability Act (HIPAA). This year has seen two major new developments. Earlier this year, the TigerText platform achieved the prestigious HITRUST certification and in October the company launched...

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TigerText Launches TigerFlow: A Clinical Communications Platform for Value-Based Care
Oct20

TigerText Launches TigerFlow: A Clinical Communications Platform for Value-Based Care

TigerText, the leading secure messaging platform provider for the healthcare industry, has announced the launch of Tigerflow: A new enterprise-wide clinical communications platform for healthcare providers.  TigerFlow has been developed to help healthcare organizations streamline communications with care teams and provide physicians, nurses, and support staff with easy access to actionable information through a single mobile-friendly ecosystem. The workflow-centric platform has data integration capabilities allowing information that would normally only be accessible through disparate workstations to be accessed by a wide range of healthcare professionals through their mobile devices, naturally with appropriate access controls to ensure only individuals authorized to view the information are granted access. The new platform incorporates a range of functions designed to accelerate adoption, reduce operational costs, raise productivity of the workforce and improve patient outcomes. The platform can integrate with clinical electronic medical record systems and features intelligent...

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TigerText Receives HITRUST CSF Certification
Jul28

TigerText Receives HITRUST CSF Certification

Secure healthcare messaging platform provider TigerText has achieved CSF Certification from the Health Information Trust Alliance (HITRUST). TigerText is the first vendor in its class to earn HITRUST CSF certification. HITRUST CSF was developed to help organizations in the healthcare sector certify that they have implemented the necessary privacy and security controls in compliance HIPAA and HITECH legislation, in addition to globally recognized standards and frameworks developed by NIST, ISO, PCI, FTC, and COBIT. Since the HITRUST CSF was developed it has fast become the most widely-adopted security framework in the U.S. healthcare industry. In order for organizations to earn HITRUST CSF certification they must be able to demonstrate that they meet key healthcare regulations covering the protection of sensitive healthcare information and that they are effectively managing risk. As Ken Vander Wal, Chief Compliance Officer at HITRUST, explains “The HITRUST CSF has become the information protection framework for the healthcare industry, and the CSF Assurance program is bringing a new...

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TigerText Announces Collaboration with Honeywell
Jun02

TigerText Announces Collaboration with Honeywell

TigerText, the leading provider of secure text messaging solutions for the healthcare industry, has announced that users of the Honeywell’s new Dolphin™ CT50h smartphone can now use the TigerText secure messaging app. TigerText has been working closely with Honeywell to develop a customized version of its app which can be downloaded onto the Dolphin smartphone. The new version of the TigerText app works with the next-generation scanner on Honeywell’s Dolphin™ CT50h smartphone, which can be used to verify patients’ identities. TigerText has incorporated its bot technology which allows healthcare data to be pulled directly from healthcare providers’ electronic medical record systems. Physicians can use the app to retrieve critical up-to-date health information about patients’ medications by scanning barcodes with the Dolphin smartphone. The TigerText app allows physicians to obtain EMR data in real time, ensuring they can access all patient data including recent procedures and notes entered by all members of the care team. Having access to the most up-to-date patient information will...

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TigerText Launches HealthBot Capable of Automating the Provision of Healthcare Information to Patients
May13

TigerText Launches HealthBot Capable of Automating the Provision of Healthcare Information to Patients

TigerText has launched a new secure, HIPAA-compliant, messenger service for web portals and mobile applications which automates a wide range of tasks that previously required the time of support staff. All too often patients face extended wait times when calling hospitals and other healthcare facilities and hold times in excess of 30 minutes are far from uncommon. Obtaining answers to questions and making routine appointments is rarely a quick process, causing considerable frustration for patients. Patient web portals are a convenient way of communicating with patients more efficiently, yet healthcare staff are still required to man the web portals. Many of the questions asked by patients via web portals can be easily handled by a messenger bot. Automating these services can reduce patient waiting times and provide patients with instant answers to their questions. With the cost of healthcare expected to increase by 5.8% each year, healthcare organizations need to find new ways to improve efficiency and lower operational costs. Messenger bots can allow patients to receive...

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U.S. Cellular Customers Can Now Take Advantage of Secure Text Messaging from TigerText
Apr18

U.S. Cellular Customers Can Now Take Advantage of Secure Text Messaging from TigerText

Customers of U.S. Cellular – the fifth-largest full-service wireless carrier in the United States – can now take advantage of secure text messaging from TigerText in order to protect confidential conversations and data. According to a press release issued earlier today by the Santa Monica based secure messaging provider, individual and corporate customers of U.S. Cellular will be able to take advantage of TigerText´s secure text messaging technology to protect private and restricted conversations with the security and level of confidentiality required by legal regulatory standards such as HIPAA, SOX and FINRA. TigerText is a leading provider of secure, real-time messaging solutions in many regulated industries. Committed to keeping mobile communications secure, private and impermanent, TigerText has been rated by KLAS as the most widely-adopted solution in the healthcare industry, with four of the top five largest for-profit healthcare systems in the country relying on the company´s secure messaging solutions to keep communications safe, improve workflows and comply...

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TigerText´s Latest Update Will Help Deliver Faster, High Quality Healthcare
Mar23

TigerText´s Latest Update Will Help Deliver Faster, High Quality Healthcare

TigerText has released a number of new features on its secure messaging solution that will help deliver faster, high quality healthcare in compliance with HIPAA. According to Brad Brooks – the company´s co-founder and president – the new features in the latest Spring 16 TigerText release are the result of listening to and translating customer feedback into useful and relevant updates. He explained that through TigerText´s “voice of the customer” program, requests for new features were shared regularly with the product development team, who prioritized the most relevant requests and brought them to market. Among the innovative features in the latest TigerText release: • A new self-updating desktop app with built-in alerts will allow any authorized user to access TigerText from a PC or Mac. • Messages will automatically be auto-forwarded to a colleague when a user´s app is in “Do Not Disturb” mode. • Priority messages will now remain at the top of the recipient´s inbox and emit a distinctive ring for instant differentiation. • TigerText users will now be able to set up...

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HiMSS Publishes Report on Pagers
Feb29

HiMSS Publishes Report on Pagers

HiMSS Analytics has published a new report offering insight into the real cost of pagers in healthcare. The report quantifies the cost of pagers and highlights the advantages that can be gained from switching to more efficient methods of healthcare communication such as HIPAA-compliant secure messaging apps. Healthcare Providers Reluctant to Retire Pagers Many industries have embraced new communications technology and are now using smartphones to communicate with employees; however, many healthcare organizations are still using outdated pager technology to communicate with physicians and nurses. Pagers have served the healthcare industry well for decades, yet they are inefficient, only allow one-way communication, and can cause communication delays and workflow disruptions. While it is clear that the technology is outdated and needs to be replaced, a great many healthcare providers have been slow to make the move to new channels of communication. This has been attributed, in part, to misconceptions about the value offered by pagers and inaccurate estimates of the actual cost of...

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TigerText´s Latest Collaboration with Box will Accelerate Consults and Diagnoses
Feb29

TigerText´s Latest Collaboration with Box will Accelerate Consults and Diagnoses

The latest collaboration between TigerText and Box adds DICOM imaging to the types of files that can be shared between medical professionals on the TigerText platform. Digital Imaging and Communications in Medicine (DICOM) is a healthcare industry standard for managing, storing, printing and transmitting information associated with medical imaging that has a file format definition designed to eliminate data inoperability barriers. DICOM facilitates the integration of servers, workstations, scanners, printers and network hardware from various manufacturers into a universal picture archiving and communication system that is widely used by hospitals and other medical facilities to share X-rays, CT scans and ultrasounds. Now, due to the collaboration between TigerText and Box, medical professionals will be able to collaborate on DICOM images securely and with no risk of HIPAA compliance issues – accelerating consults and diagnoses, and enhancing patient care. Improving Communications across the Healthcare Continuum TigerText first announced the integration of secure messaging...

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TigerText´s Secure Messaging Apps Available for Salesforce Health Cloud
Feb29

TigerText´s Secure Messaging Apps Available for Salesforce Health Cloud

TigerText has announced that the integration of its secure messaging apps will be available to extend the capabilities of Salesforce Health Cloud. Salesforce Health Cloud is a patient relationship management solution that enables healthcare providers to gain a complete view of the patient using data from electronic medical records (EMRs) and wearable electronic health apps. The concept behind the management solution is that it enables greater patient engagement across their caregiver networks, enabling healthcare providers to make better informed care decisions. The platform also enables healthcare providers to safely and securely manage patient data. With the addition of TigerText´s secure messaging apps, Salesforce Health Cloud customers will now be able to embed the TigerText secure messaging service in their Health Cloud portals, enabling healthcare providers to conduct HIPAA-compliant conversations for streamlined care coordination and patient handoffs. Communication the Key to Effective Care Delivery According to Joshua Newman – Chief Medical Office at Salesforce...

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New Research Reveals the Hidden Costs of Pagers for Healthcare Organizations
Feb26

New Research Reveals the Hidden Costs of Pagers for Healthcare Organizations

New research has revealed that the “soft costs” of pagers in healthcare organizations could mean that hospitals are overpaying to maintain legacy paging services. The study – sponsored by TigerText – was conducted by HIMSS Analytics and concerned pager use in more than 200 hospitals throughout the U.S. The majority of the survey´s participants had a direct role in the selection, purchase or management of pagers, and the study was supported by interview-based research with senior executives at the largest participating hospitals. The report resulting from the study – “The Hidden Cost of Pagers in Healthcare” revealed that 90% of the surveyed organizations still use pagers and on average spend around $180,000 per year – with the average paging service costing $9.19 per month per device, compared to TigerText´s own research showing the cost of their secure messaging alternative to be less than $5 per month per user. Commenting on the conclusion of the survey, Bryan Fiekers – Director of the Advisory Services Group for HIMSS Analytics – said: “This...

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Secure Healthcare Messaging Vendors Assessed by KLAS
Jan29

Secure Healthcare Messaging Vendors Assessed by KLAS

Which is the top vendor for HIPAA-compliant secure messaging? It depends. Established players and up and coming companies have recently been assessed by KLAS. The independent research company has rated the current options available to healthcare providers looking to improve communication between care teams without falling afoul of HIPAA Regulations. The cost of healthcare provisioning is rising, placing increasing pressure on healthcare providers to reduce operational costs, improve efficiency, and increase the productivity of healthcare employees. Currently many physicians, nurses and other healthcare professionals are forced to use slow and inefficient communications systems, resulting in many hours of wasted time each week per employee. The use of SMS text messages would solve many of these problems. The communication channel is fast, convenient, and practical, but SMS messages are unsecure. This poses a problem for healthcare providers and other HIPAA-liable entities. HIPAA Rules prohibit the transmission of Protected Health Information (PHI) via SMS as the messages can all too...

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TigerText Launches Healthcare Pager and Fax Replacement
Jan15

TigerText Launches Healthcare Pager and Fax Replacement

TigertText has announced the release of two new communication solutions for healthcare providers. The two new products have clear potential, and could convince many healthcare providers to start phasing out pagers and faxes. The new products, named TigerPage & TigerFax, are aimed at healthcare providers that would like to transition to a more secure, HIPAA-compliant method of communication but who are reluctant to give up the communication tools they have relied on for decades. Rather than totally replacing pagers and faxes, the new solutions allow them to continue to be used. If fact, the speed and efficiency that pages and faxes can be received and responded to is greatly improved. Rather than carrying a pager and a Smartphone, healthcare workers can have pages and faxes sent directly to their Smartphone. Healthcare Providers Reluctant to Relinquish the Pager Pagers and faxes have been an essential communication tool for the healthcare industry for decades, yet despite reliable, HIPAA-compliant communication systems being available for some time, healthcare providers are...

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The Slow Pace of Technology Adoption in Healthcare Explained
Jan14

The Slow Pace of Technology Adoption in Healthcare Explained

When it comes to implementing new technology, the healthcare industry lags behind every other industry sector. It is a well-known fact that the industry appears to resist change, even when those changes stand to significantly benefit patients. In an age of Smartphones, tablets, and the Internet of Things, many people would be amazed to find out that archaic communication methods such as pagers and faxes not only still exist, but are extensively used throughout the healthcare industry. In some cases, the new technology now being introduced by healthcare providers was first introduced in other industry sectors many years ago. There are very good reasons why the pace of change is so much slower in the healthcare industry rather than, say, the financial sector or manufacturing industry. Itamar Kandel, Chief Strategy Officer of TigerConnect, is well aware of the slow pace of change. During his time working with healthcare organizations at VERITAS Software and more recently at TigerConnect, he discovered the reasons why adoption of new technology is slow, even when technology can clearly...

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TigerText Launches HIPAA Compliant Secure Texting App for Desktops
Dec18

TigerText Launches HIPAA Compliant Secure Texting App for Desktops

TigerText, the leading provider of secure text messaging solutions for the enterprise, has announced the launch of its latest initiative, TigerText Anywhere: A HIPAA compliant secure texting app for desktop computers. TigerText’s HIPAA compliant text message platform is already hugely successful. To date, more than 250,000 healthcare professionals have adopted the secure messaging platform. The company now counts 4 out of 5 of the largest for-profit healthcare systems in the United States among its clients. According to TigerText co-founder and CEO, Brad Brooks, “TigerText has reached the scale necessary to truly improve the quality of care our healthcare customers deliver, while at the same time reducing the costs to do so.” In fact, the potential cost savings from using the HIPAA compliant secure texting app are considerable, as Brooks explains. “By connecting electronic health records, critical alerts, real time shift data, and other essential components of patient care and productivity, we think that secure, real-time messaging could save the healthcare industry $30-$50 billion...

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TigerText Comes Top of the KLAS for Secure Messaging in Healthcare
Oct28

TigerText Comes Top of the KLAS for Secure Messaging in Healthcare

TigerText has been named as the most widely adopted secure messaging solution in the healthcare industry in a recently released report by KLAS Resources. According to the KLAS report – “Secure Messaging 2015: First Look at Who Providers are Considering and Why” – TigerText not only had the biggest market share among secure messaging vendors, but also the biggest “mindshare” – with the company being considered by healthcare organizations as a provider of secure messaging more often than the next top six competitors combined. KLAS researchers attributed the company´s market position to the “high speed-to-value proposition offered by TigerText” and validated its conclusions by publishing selected comments from survey respondents: On Care Coordination “TigerText is our care coordinators’ lifeline. They would all walk out the door if we took it away from them. They are able to get the doctors engaged and take action, make decisions, and provide advice because the doctors don’t mind responding to TigerText messages.” “We use TigerText in a couple of different ways. In...

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Secure Text Message Service Improves Response Times at Chicago Cardiology Institute
May29

Secure Text Message Service Improves Response Times at Chicago Cardiology Institute

The Chicago Cardiology Institute, a leading healthcare provider offering treatment for cardiovascular and peripheral vascular diseases, has implemented a new secure text message service that allows its nurses, physicians and other healthcare staff to communicate in a timely and efficient manner, without running the risk of violating data privacy and security legislation. HIPAA Prohibits the Transmission of PHI over Insecure Networks   The Health Insurance Portability and Accountability Act (HIPAA) places a number of restrictions on healthcare providers to ensure patient privacy is protected and Protected Health Information (PHI) is secured. HIPAA does not permit the transmission of PHI over insecure networks; meaning pagers, Smartphones and other mobile devices cannot be used to communicate PHI, unless the data is first encrypted. Healthcare providers wanting to improve communication between care teams, and speed up the exchange of healthcare information, must implement a system to secure communications. One of the most efficient and easiest ways to do this is to use a secure...

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Faster Delivery of Lab Test Results Achieved by Pathology, Inc.
Apr15

Faster Delivery of Lab Test Results Achieved by Pathology, Inc.

Privately owned pharmacies and laboratories are covered by HIPAA Rules, and they must therefore ensure that all Protected Health Information (PHI) stored and transmitted, is appropriately secured, with the security measures used dictated by the standards laid down in the HIPAA Security Rule. The privacy of patients must be assured at all times. Highly sensitive health information, such as medical test results, could cause patients to come to harm if accidentally disclosed to the wrong individuals. Efforts should therefore be made to ensure any transmission of data cannot be intercepted and read. To reduce the risk of HIPAA breaches, many laboratories stick to tried and tested delivery methods, and accept there will be a delay in data reaching physicians. Some companies have risen to the challenge, and now ensure faster delivery of lab test results by utilizing new technology. They have leveraged Smartphones to coordinate patient care more efficiently and ensure treatment to patients is provided more rapidly. This smart use of technology has allowed HIPAA-covered entities to improve...

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TigerText Announces First Secure Messaging App for Apple Watch
Apr14

TigerText Announces First Secure Messaging App for Apple Watch

TigerText – the leading provider of secure messaging solutions for the healthcare industry – has today announced details for the first secure messaging app to be made available for the Apple Watch. From early next month, Apple Watch users will be able to take advantage of TigerText´s secure messaging capabilities in order to send and receive secure, encrypted messages from their wrist. TigerText for the Apple Watch will enable users to securely communicate with anyone hands-free, helping them save valuable time – especially in critical care settings. TigerText’s Apple Watch app brings all the benefits of the healthcare industry’s leading secure messaging app to the wrist. As with the TigerText apps for mobile device and desktop computers, users will be able to see when a message has been sent, delivered and read. The TigerText Apple Watch app will also have these key features: • Speech-to-Text: As an alternative to typing out a text message, users will be able to dictate to the app – which will then translate the words into text. • Receive Notifications and...

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How Providence Anesthesiology Leveraged Smartphones to Improve Communication with Field Staff
Nov18

How Providence Anesthesiology Leveraged Smartphones to Improve Communication with Field Staff

Healthcare providers have a challenge ahead of them if they are to improve communication with field staff and other mobile workers; how to do so without exposing patient data and violating HIPAA Rules. Providence Anesthesiology Associates opted to use a secure messaging platform to help stay in touch with critical members of the care team, and is now reaping the rewards. Communicating with mobile workers and field staff is convenient, fast and easy via Smartphones; whether they are owned by an employee under a BYOD scheme, or provided by employers. However, ensuring communications remain HIPAA-compliant is difficult. PHI cannot be transmitted via insecure channels, meaning standard communication methods available through mobile devices cannot be used. If PHI is to be transmitted via an insecure channel, HIPAA requires the data to first be encrypted. To ensure remote workers do not inadvertently violate HIPAA Rules by using insecure channels to communicate PHI, HIPAA –covered entities should consider using a HIPAA-compliant text message platform that will allow the transmission of...

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Leading Texas Hospice Embraces Secure Messaging
Oct08

Leading Texas Hospice Embraces Secure Messaging

The Solaris Hospice is one of the largest palliative care providers in the Southwest – operating from sixteen locations to provide care and support for more than four hundred patients each day. The hospice´s 150 physicians and nurses work in a vast rural area in which effective communication is a must in order to maintain the organization´s reputation as a healthcare leader among the communities it serves. One of the biggest issues experienced by the organization was maintaining the integrity of its client´s protected healthcare information (PHI) while its workforce was distributed throughout the community. Following the enactment of new regulations within the Health Insurance Portability and Accountability Act (HIPAA), all PHI now has to be encrypted and monitored when it is at rest or in transit. The new regulations mean that “traditional” methods of communicating patient data – such as SMS and email – are effectively outlawed, and this created an issue for community nurses who wanted to escalate patient concerns to the organization´s medical team or send images...

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TigerText Announces Free Healthcare Communications Webinar Entitled “Ask the Experts”
May14

TigerText Announces Free Healthcare Communications Webinar Entitled “Ask the Experts”

TigerText has announced it will be hosting a free healthcare communications webinar in which former HHS regulator Adam Greene will be discussing best practices for implementing a HIPAA-compliant mobile communications strategy. “Ask the Experts: Tips for a HIPAA Compliant Mobile Strategy” has been designed to address the security and mobility challenges faced by healthcare organizations striving to comply with the requirements of the HIPAA Security and Privacy Rules. During the discussion, former Health and Human Services regulator and attorney focused on health information privacy and security – Adam Greene – will advise attendees of tips and best practices to adopt in order to equip their medical facilities with a HIPAA compliant mobile strategy. The event will provide an opportunity for participants to learn from Greene’s in-depth expertise on healthcare rules and regulations. Greene will explain how to evaluate security risks, how to protect PHI from data breaches and unauthorized access, and provide insight on how to develop a secure and effective enterprise...

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TigerText Offers Healthcare Organizations a $1 Million Guarantee against HIPAA Violations
Mar31

TigerText Offers Healthcare Organizations a $1 Million Guarantee against HIPAA Violations

TigerText has announced the company will indemnify healthcare organizations using its secure messaging app against fines imposed for violations of the technical safeguards in the HIPAA Security Rule. TigerText is one of the leading providers of secure messaging solutions for the healthcare industry. Using the TigerText secure messaging app, healthcare providers are able to quickly communicate Protected Health Information (PHI) from any desktop computer or mobile device without violating HIPAA regulations. TigerText enables healthcare organizations to embrace secure messaging as an alternative to unsecure channels of communication such as SMS and email; and the company is so confident in the compliance levels of its secure messaging app that it is offering a guarantee of up to $1 million against fines imposed for violations of the technical safeguards in the HIPAA Security Rule. Speaking about the TigerText compliance guarantee, the company´s co-founder and SEO – Brad Brooks – said: “At TigerText our number one priority is to keep patient data safe. It is imperative that...

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Next Gen Secure Enterprise Messaging App Great News for HIPAA Covered Entities
Apr23

Next Gen Secure Enterprise Messaging App Great News for HIPAA Covered Entities

A next generation secure enterprise messaging app has recently been released, offering HIPAA-covered entities a fast, convenient and secure method of communicating. The real time messaging app has all of the required security features to ensure HIPAA-compliant text messages can be sent quickly, easily, and 100% securely. Communication Problems in the Healthcare Industry   Hackers, malicious insiders, and thieves are trying to obtain healthcare data from HIPAA-Covered entities (CEs); and many are succeeding. The use of Smartphones and other mobile devices has caused concern, as the units are difficult to effectively secure. HIPAA places a number of demands on healthcare providers and other CEs to ensure Protected Health Information (PHI) is kept secure and confidential. There are mandatory data security requirements detailed in the HIPAA Security Rule, and many addressable areas, which ensure that healthcare providers achieve an acceptable standard of data security. Under HIPAA Rules, PHI cannot be sent via insecure networks unless it has been encrypted or deidentified. SMS,...

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