Otava Cloud Backup Service for Microsoft 365 Launched to Protect Against Data Loss

The HIPAA-compliant hosting provider Otava has launched a new comprehensive Veeam-powered backup solution for Microsoft 365. The Otava cloud-backup SaaS service for online Microsoft 365 applications uses Otava’s compliant cloud infrastructure and is available as a fully managed or self-managed solution. The new service provides protection against the accidental deletion of critical data, addresses data retention policy gaps, and provides protection against security threats such as ransomware.

A 2019 study conducted by Veeam revealed almost three quarters (74%) of Microsoft 365 users do not have a data protection strategy for their Microsoft 365 applications, even though Microsoft 365 does not have any long-term backup capabilities.

When data is deleted from Microsoft 365 applications it is sent to the recycle bin, but in the event of accidental deletion, files can only be recovered for one month, after which time the contents of the recycle bin are permanently deleted. The data of departed employees is also permanently deleted after one month, and while SharePoint and OneDrive items have a longer retention period, they are only retained for 3 months after deletion.

The new Otava Cloud Backup for Microsoft 365 service covers the entire suite of Microsoft 365 applications, including SharePoint, OneDrive for Business, Exchange mailboxes, Teams, Tasks, Notes and Journals.

“Veeam recently commissioned a report with 451 Research that indicates there’s a common misconception that SaaS-based customer data is secure and protected because it’s ‘in the cloud,’” said Matt Kalmenson, Vice President of Americas Cloud and Service Providers at Veeam. “The simple fact is that it’s not, and in the case of Microsoft 365, the licensing agreement clearly states that adequate data protection remains the responsibility of the customer.

The new service will allow businesses that use Microsoft 365 to implement a comprehensive data protection strategy and ensure that should disaster strike, data can easily be recovered. Otava is also offering a free 30-day trial of Otava Cloud Backup for Microsoft 365 for new customers.

Author: Steve Alder has many years of experience as a journalist, and comes from a background in market research. He is a specialist on legal and regulatory affairs, and has several years of experience writing about HIPAA. Steve holds a B.Sc. from the University of Liverpool.