Rackspace Hosting Services

Rackspace has been providing hosting and managed services to businesses since 1999. The company has grown into a market leader and has the broadest portfolio of infrastructure, security, applications, and data services of any company and provides services and support across the entire technology stack.

Rackspace employs more than 3,000 cloud engineers and has achieved more than 600 enterprise app certifications across Salesforce, Oracle, and SAP. The company has forged deep partnerships with all major technology partners and supports all major cloud platforms. The company’s technology experts hold nearly 5,000 certifications across 45 technologies including AWS, Azure, Microsoft, Google Cloud Platform, Redhat, Oracle, VMware, and OpenStack.

Rackspace has achieved compliance certifications for ISO 14001, ISO 18001, ISO 9001, SOC 1 (SSAE 18), SOC 2, SOC 3, PCI DSS Level 1, FedRAMP JAB P-ATO, NIST 800-53, FISMA, NIST 800-171, CJIS, ITAR, FIPS 140-2, and is HITRUST CSF Certified. The company has also demonstrated compliance with the EU-US Privacy Shield Framework, Swiss-US Privacy Shield Framework, EU General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and Health Information Technology for Economic and Clinical Health (HITECH) Act.

Rackspace has also been named a leader in Gartner’s 2019 Magic Quadrant for Public Cloud Professional and Managed Services, securing the second highest score for ability to execute.

HIPAA Compliant Hosting Services

Rackspace provides hosting and associated managed services to more than 2,500 healthcare clients across its entire product portfolio. The company operates state-of-the-art secure data centers across 5 continents and provides service level agreements with a 100% power and network uptime guarantee.

Rackspace does offer a multi-tenant public cloud environment but will only sign a business associate agreement with HIPAA covered entities and business associates of HIPAA-covered entities for its dedicated hosting services.

Dedicated Hosting Services

Rackspace offers healthcare customers a single-tenant hosting solution optimized for high performance with a 100% power and network uptime guarantee. The bare metal private cloud is a HIPAA-ready, HITRUST CSF-certified dedicated hosting environment with a range of administrative, physical, and technical safeguards to ensure that protected health information stored on Rackspace’s dedicated servers is well protected.

Managed Services

Rackspace provides an extensive range of managed hosting services to help ease the burden on IT departments. The company’s certified engineers are available to provide support on-demand 24/7/365 via phone, email, and chat along with proactive support to provide help before it is needed, including patching, round-the-clock monitoring, and backups.

Managed Infrastructure

Whether infrastructure is housed within a single data center or spread across multiple locations or operated internally by a service provider, Rackspace can ensure it is continually optimized to deliver the best performance to achieve the greatest ROI. Rackspace offers fully managed bare metal single dedicated servers and virtualization on single shared servers to give each user control over their network resources.

Managed Security

As a managed security service provider (MSSP), Rackspace can help ensure security vulnerabilities are rapidly identified and remediated. Rackspace’s managed security services include proactive threat detection leveraging threat intelligence and security analytics, log management, vulnerability scans, breach detection, and round-the-clock remediation. The company will also provide assistance with the creation of custom policies to restrict access to PHI to help ensure HIPAA compliance.

News

Rackspace Named Leader in Gartner’s 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services

Gartner has published its 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide and, for the...

Rackspace Named VMware 2020 Global Partner of the Year Award

Rackspace has been named VMware 2020 Global Partner of the Year in the Social Impact award category for the Americas for the positive...

Rackspace Extends FedRAMP Authorized Platform to AWS

Rackspace has announced it has extended its FedRAMP authorization, which now includes Amazon Web Services within the Rackspace Government...

Rackspace Partners with Alert Logic to Help SMBs Assess AWS and Hybrid Cloud Security

Rackspace has announced a new partnership with Alert Logic to help SMBs and mid-market AWS customers identify and address security issues...

Rackspace Acquires Cloud-Native Consulting and Managed Services Company, Onica

Rackspace has announced that it will be acquiring the cloud-native consulting and managed services company, Onica for an undisclosed sum....

Rackspace Announces Major Enhancements to its Hybrid Cloud Portfolio

Rackspace has enhanced its hybrid cloud portfolio and is now providing customers with access to advanced services that are intended to...

Rackspace Forms Strategic Partnership with Tech Mahindra

Rackspace has formed a new strategic partnership with the digital transformation, consulting, and business reengineering service provider,...

RackSpace Named Leader in Gartner’s 2019 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services

Rackspace has been named a leader in Gartner’s 2019 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services,...

Rackspace Named Leader in Gartner Magic Quadrant for Public Cloud Managed Service Providers

Rackspace has been included in the Leader’s Quadrant in Gartner’s 2018 Magic Quadrant for Public Cloud Managed Service Providers,...

Forrester Research Names Rackspace Leader for Hosted Private Cloud Services

Forrester Research Inc. has named Rackspace a leader for hosted private cloud services in its Forrester Wave™: Hosted Private Cloud...