Surge in Popularity of Secure Texting Apps for Healthcare Providers

If Protected Health Information (PHI) is to be sent by physicians and nurses from their mobile devices, those messages must first be encrypted; via a secure texting app, for instance. If text messages, and attachments, can be sent securely to healthcare staff, communication can be vastly improved and hospitals will finally be able to retire the pager.

Secure Texting Apps for Healthcare Providers Assure HIPAA Compliance


Secure texting apps for healthcare providers must incorporate a number of security controls to prevent the PHI of patients from being exposed. Data must be encrypted from end to end, access controls must exist to prevent interception of downloaded messages, and all information must be controlled centrally.

Now secure text messaging services are becoming more widely available, which include all of the necessary security controls required by HIPAA, uptake of the service has increased substantially.

Data released by the leading provider of real-time messaging solutions for the enterprise, TigerText, clearly show that the rise in popularity of real-time messaging services has been considerable. The company experienced record growth in the first half of the year, and signed up more than 1,500 facilities in just 6 months. Its secure messaging app has now been downloaded over 2.5 million times, and approximately 250 new facilities are signing up, on average, every month.

In response to the huge uptake of its services, the company is planning to expand. Tiger Text co-founder and CEO, Brad Brooks, recently spoke of the excellent first half of the year and the huge popularity of its secure texting apps for healthcare providers.

Users of Secure Text Message Service Quadruple


“We’re currently providing messaging services for more than 2,000 facilities including some of the largest healthcare organizations in the nation. Due to our success in the first half of the year, we are doubling down on our investment into the business as this is a unique opportunity to radically improve healthcare delivery through faster response times and better coordination, all while reducing costs.”

Now, over 100 million messages are being sent through its encrypted network every month, with that figure growing by approximately 10% per month. The number of paid users has jumped 400% in the past month, clearly demonstrating the popularity of its product and the need for a secure messaging solution to prevent data interception and disclosure.

The company is concentrating on the enterprise space, and is further developing its secure messaging platform for healthcare providers. Tiger Text has now almost doubled its team size to allow continued growth.

Author: Steve Alder has many years of experience as a journalist, and comes from a background in market research. He is a specialist on legal and regulatory affairs, and has several years of experience writing about HIPAA. Steve holds a B.Sc. from the University of Liverpool.