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SpamTitan has been named the leader in the G2 Crowd Grid Summer 2019 Report for Cloud Email Security. This is the third consecutive quarter that TitanHQ’s 100% cloud-based anti-spam and anti-phishing solution has been named leader in G2 Crowd’s Grid reports.
G2 Crowd is an independent review website that provides SMBs and MSPs with insights into the best software companies and products on the market. The Grid reports cover the top-reviewed security products and software solutions. Each company’s position in the Grid is calculated from user reviews and aggregated data from online sources and social networks. G2 Crowd applies an algorithm to calculate scores for customer satisfaction and market presence, the latter being based on market share, vendor size, and social impact.
Low customer satisfaction and a small market footprint see products/companies classed as niche players. Low customer satisfaction and strong market presence see a company/product classed as a contender. High customer satisfaction and a small market footprint place companies and products in the high performers quadrant, and high scores in both categories see companies classed as leaders.
TitanHQ is the global leader in cloud-based email and web security solutions for MSPs that service the SMB market. In the Summer 2019 Grid report the company went head to head with some of the best known and most widely used cloud email security gateway solutions on the market. 9 cloud-based email security gateways were included in the Summer Grid report, including Barracuda, Solarwinds, Symantec, Proofpoint, and Cisco.
SpamTitan scored the highest marks for customer satisfaction out of all products in the Summer 2019 Grid report by some distance, achieving an overall customer satisfaction rating of 97%, which was 24% higher than the second most highly rated solution.
SpamTitan was one of three products named Leader in the Summer 2019 Grid, achieving the second highest core overall when market presence was taken into consideration.
SpamTitan achieved customer satisfaction scores in the range of 91%-94% across all six areas assessed by users of the solutions: Meets requirements; Ease of setup; Ease of admin; Ease of use; Ease of doing business and; Quality of support.
“The overwhelmingly positive feedback from SpamTitan users on G2 Crowd is indicative of our commitment to ensuring the highest levels of customer success. An incredible achievement for a product that is significantly more affordable than the market leaders” said Ronan Kavanagh, CEO, TitanHQ.