TigerText Announces Record-Breaking Year for Growth

TigerText, the nation’s leading secure healthcare messaging platform provider, has announced it has recorded another record-breaking year for growth, signing up over 300 healthcare organizations in 2016.

The company now boasts more than 3,000 healthcare customers in the United States, including five of the top ten largest health systems in the country. More than 10 million secure messages are now being sent via the TigerText platform every day and the platform is used in over 5,000 healthcare facilities in the United States.

TigerText was originally developed as a standalone messaging platform, yet over the course of the past 6 years it has evolved into a comprehensive clinical communications platform. The platform has been tailored to meet the exacting needs of healthcare organizations, including the strict privacy and security controls required by the Health Insurance Portability and Accountability Act (HIPAA).

This year has seen two major new developments. Earlier this year, the TigerText platform achieved the prestigious HITRUST certification and in October the company launched a new healthcare workflow solution –TigerFlow.

TigerFlow incorporates a range of healthcare-specific features that allow healthcare organizations of all sizes to optimize and enhance communications workflows. As Brad Brooks, co-founder and CEO of TigerText, explained “TigerFlow is the first clinical communication platform built to be the central hub for care teams, thus truly enabling the last mile of care.” Brooks went on to explain that “Optimizing communication at the point of care frees physicians and nurses to do what they love – take care of patients.” The introduction of TigerFlow is seen as the biggest event in the company’s history since its 2010 launch.

The healthcare industry faces unique communications challenges and has historically struggled with integrating new technology. The pager has proved to be an invaluable and reliable tool for the healthcare industry for more than 60 years, yet many healthcare organizations have now accepted that the time has come for a modern replacement to be introduced. The launch of TigerFlow has spurred many healthcare organizations to finally make the transition to a new, and more efficient communication system.

The communications system incorporates a wide range of features to improve productivity, patient outcomes, provider satisfaction, and profitability. As Brooks explained, “The TigerFlow solution specifically improves collaboration and clinical communications by addressing and solving health systems’ concerns around integrating technology.” In addition to the messaging platform, healthcare providers benefit from enhanced data integration capabilities, end-to-end workflow consultation services, and on-demand data analytics.

The cost savings that can be generated are considerable. Brooks believes the potential savings could be excess of $100 billion across the healthcare industry as a whole. One of the company’s large healthcare clients has generated over $6 million in cost savings in 2016 alone, while another reported savings of more than $200,000 in just 8 weeks after implementing the TigerText platform.

The past few months have also seen the company bring in new talent with a wealth of healthcare experience to further accelerate growth in the healthcare industry. Kirk Paul Kirkman has been recruited to serve as President of the TigerText Client Organization while Kelli Castellano has been appointed Chief Marketing Officer. Both new hires have extensive experience in the healthcare industry and are highly focused on improving physician and nurse satisfaction and helping providers improve patient outcomes.

Author: Steve Alder has many years of experience as a journalist, and comes from a background in market research. He is a specialist on legal and regulatory affairs, and has several years of experience writing about HIPAA. Steve holds a B.Sc. from the University of Liverpool.