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TigerText Comes Top of the KLAS for Secure Messaging in Healthcare

TigerText has been named as the most widely adopted secure messaging solution in the healthcare industry in a recently released report by KLAS Resources.

According to the KLAS report – “Secure Messaging 2015: First Look at Who Providers are Considering and Why” – TigerText not only had the biggest market share among secure messaging vendors, but also the biggest “mindshare” – with the company being considered by healthcare organizations as a provider of secure messaging more often than the next top six competitors combined.

KLAS researchers attributed the company´s market position to the “high speed-to-value proposition offered by TigerText” and validated its conclusions by publishing selected comments from survey respondents:

On Care Coordination

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“TigerText is our care coordinators’ lifeline. They would all walk out the door if we took it away from them. They are able to get the doctors engaged and take action, make decisions, and provide advice because the doctors don’t mind responding to TigerText messages.”

“We use TigerText in a couple of different ways. In our lab, we have a computer the lab personnel can use to send critical results directly to providers. We allow all of our advanced practice RNs, physician assistants, physicians, and any of the nurses on the floor access to the system.”

On Integrations & Interfaces

“We are using a version of TigerText that integrates with our EMR. It is great because we get the integration and the convenience of secure messaging.”

“TigerText has a great, open API that enables us to do those type of things very easily. A lot of other companies don’t have that kind of open API.”

Brad Brooks – TigerText´s CEO and Co-Founder – commented on coming “top of the KLAS” by saying: “It’s extremely rewarding to have an esteemed organization like KLAS validate our overwhelming leadership position in secure messaging for healthcare. As the veteran player in the secure messaging space, we remain intensely focused on driving healthcare innovation through our commitment to deliver the highest value for our customers.”

Author: Steve Alder is the editor-in-chief of HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered on HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has several years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics.