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TigerText and Samsung Collaboration Helps to Accelerate Speed of Care and Improve the Patient Experience

The secure healthcare communication and collaboration platform provider TigerText has announced a new strategic collaboration with Samsung Electronics America, Inc. to deliver a purpose-built healthcare solution that can be used to accelerate the speed of care and improve the patient experience.

The new solution has been developed for clinical staff members in hospitals and other care facilities and incorporates the dependability, security, and ease of use of Samsung smartphones with the communication and collaboration capabilities of TigerText.

TigerFlow, TigerText’s clinically integrated workflow engine, draws information from EHRs, nurse call, scheduling, admit/discharge/transfer, medical imaging, and lab test results, which can be accessed through a single interface to provide mobile-centric notifications and communication in real-time.

Through the use of the platform, continuity of care can be streamlined, and less time is wasted playing phone tag, tracking down colleagues, and completing redundant admin tasks. The time savings mean clinicians can spend more time providing care to patients.

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“This industry-driven solution from Samsung and TigerText is designed to make clinicians jobs easier, by streamlining their communications so that they can focus on delivering the highest quality of care,” explained Dr. David Rhew, Chief Medical Officer and Head of Healthcare and Fitness at Samsung Electronics America.

The new solution has been certified and deployed on the Samsung Galaxy J7, which is an enterprise-grade smartphone that offers a PC-like experience on a handheld device. The smartphone costs around a quarter of the price of a typical ‘healthcare’ smartphone so it should therefore appeal to cost-conscious healthcare organizations.

The device should also appeal to IT teams thanks to Samsung’s centralized device and application management platform, Knox, which supports secure access to patients’ protected health information through mobile EMR and allows IT teams to easily manage users, applications and devices.

“We’re excited to partner with Samsung, a global technology leader with a deep history of advancing innovation in healthcare,” said Brad Brooks, CEO and co-founder of TigerText. “TigerText and Samsung embrace the same vision of empowering all healthcare clinicians with technology that helps them to create more efficient workflows that lower costs and improve the lives of the patients they serve.”

Author: Steve Alder is the editor-in-chief of HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered on HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has several years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics.