25% off all training courses Offer ends May 29, 2026
View HIPAA Courses
25% off all training courses
View HIPAA Courses
Offer ends May 29, 2026

The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

16,000 Redwood Eye Center Patients Impacted by MSP Breach

A managed service provider that hosts the electronic health records of Redwood Eye Center in Vallejo, CA, has experienced a security breach that has resulted in the exposure of 16,000 patients’ protected health information (PHI).

IT Lighthouse provides computer support and application hosting services, including the hosting of electronic health records. During the evening of September 19, 2018, hackers succeeded in installing ransomware on a server that was hosting the electronic health records of patients of Redwood Eye Center. Redwood Eye Center was notified about the security breach on September 20, 2018.

A third-party computer forensics firm was hired by IT Lighthouse to assist with the investigation and a specialized medical software vendor was consulted and helped Redwood Eye Center recover the affected data.

The types of data that were potentially accessed by the attackers included patients’ names, addresses, birth dates, health insurance information, and medical treatment information. The investigation did not uncover any evidence to suggest the attackers accessed the PHI of Redwood Eye Center patients, but notification letters were sent out of an abundance of caution on December 6, 2018.

Get The FREE
HIPAA Compliance Checklist

Immediate Delivery of Checklist Link To Your Email Address

Please Enter Correct Email Address

Your Privacy Respected

HIPAA Journal Privacy Policy

The breach notification letter sent to the California attorney general indicates 16,055 California residents have had their protected health information exposed.

Email Privacy Breach Reported by Butler County

Butler County, OH, is notifying approximately 1,350 employees that some of their protected health information has been exposed as a result of an email error. The county’s wellness coordinator sent an email in September about health insurance which included a spreadsheet that contained the wellness information of employees.

The spreadsheet had hidden columns which contained information such as names, insurance ID numbers, and information about the employees’ participation in the county wellness program. Highly sensitive information such as Social Security numbers and passwords were not exposed. Affected individuals have been advised to take steps to prevent the fraudulent use of their insurance information.

Butler County sought legal advice about the breach and was advised to report the incident to the Department of Health and Services, which is investigating.

Coding Error Resulted in Disclosure of Thielen Student Health Center Patient Data

599 patients of Thielen Student Health Center in Ames, IA, are being notified that some of their protected health information has been impermissibly disclosed to other patients.

Thielen Student Health Center uses software to send satisfaction surveys to patients. In a recent survey run, a coding error occurred when patient information was put into the system. As a result of the error, names of patients, appointment dates, and providers’ names were incorrectly added to the surveys. Individuals affected had the above information disclosed to one other patient.

The error was rapidly identified and the health center was able to recall many of the surveys before they were seen. All affected individuals have now been notified and changes have now been made to remove personally identifiable information from future surveys.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

x

Is Your Organization HIPAA Compliant?

Find Out With Our Free HIPAA Compliance Checklist

Get Free Checklist