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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Utah Valley Eye Center Hacking Incident Leads to Phishing Attack on Patients

Utah Valley Eye Center in Provo, UT is warning patients that some of their personal information may have been accessed by an unauthorized individual following a security breach involving its scheduling reminder portal on June 28, 2018.

The hacker obtained the email addresses of 5,764 patients and sent each a phishing email in an attempt to gain access to PayPal credentials. The emails spoofed PayPal and advised the recipients that they had received a payment.

Upon discovery of the security breach, Utah Valley Eye Center contacted all individuals who had been emailed to warn them about the security breach. No evidence has been uncovered to suggest any other information was accessed or misused, although the hacker would have had access to patient names, addresses, phone numbers, and dates of birth. No personal health or financial information is believed to have been accessed.

Only 5,764 phishing emails were sent, but Utah Valley Eye Center could not determine exactly how many patients’ protected health information was viewed or obtained by the hacker. The decision was therefore taken to send notification letters to all 20,418 patients to allow them to take steps to protect against identity theft and fraud.

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The incident has been reported to the Utah Department of Health, the Utah Department of Human Services, and the HHS. Affected individuals have been advised to place a fraud alert on their credit files as a precaution against misuse of their information.

It is currently unclear when the breach was discovered and why it has taken until now for a press release to be issued about the security breach.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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