What is Healthcare Compliance Tracking Software?
Healthcare compliance tracking software is a tool that helps healthcare organizations keep compliance programs on schedule by automating the management of activities such as risk assessments, policy and procedure reviews, workforce training, and incident management. When used effectively, healthcare compliance tracking software can help organizations avoid legal risks, better protect the privacy and security of health information, and improve the quality of patient care.
Healthcare organizations have a lot of regulations and standards to comply with. Not only are most healthcare organizations required to comply with HIPAA, OSHA, and FDA regulations, but they might also have to meet CMS’ conditions for participation in Medicare, the voluntary standards for Joint Commission accreditation, and industry-specific or role-specific state licensing requirements.
In addition, if a healthcare organization operates in a state that has passed a data privacy law that does not exempt HIPAA covered entities and business associates, there may be occasions in which a provision of a state data privacy law preempts a provision of HIPAA – notwithstanding that some states exempt Protected Health Information, but not other types of identifiable information.
As a consequence of multiple regulations and standards, it is often difficult to keep on top of compliance activities. Even the best planned health compliance programs can be thrown off-schedule by an unforeseen event – for example, the recent guidance that using tracking technologies on user-authenticated healthcare web pages could be a HIPAA violation.
How Healthcare Compliance Tracking Software Can Keep Programs on Schedule
Healthcare compliance tracking software works by tracking program initiatives and activities to alert compliance teams when risk assessments are due for review, when policies and procedures need revising, and when workforce training needs to be provided or repeated – or, in the case of a security awareness training program, when the program needs to be updated to reflect emerging threats.
The same capabilities can be configured to manage Business Associate Agreements and the retention of compliance documentation, and to produce reports for upper management to show the value of investing in healthcare compliance tracking software. In some cases, the value of the investment can be that it is possible to demonstrate a good faith effort to comply with regulations and standards.
Thereafter – depending on the compatibility of the software with an existing IT infrastructure – healthcare compliance tracking software can be used to manage incident responses (i.e., compliance with the HIPAA Breach Notification Rule) or ensure corrective action plans remain on schedule to avoid an extension of the plan or a civil financial penalty for failing to comply with the plan.
The Benefits of Tracking Compliance Activities with Automation
The primary benefit of tracking compliance activities with automation is that healthcare compliance tracking software reduces the likelihood of human error due to an oversight or misinterpretation of a compliance activity. This reduces the likelihood of non-compliance and the consequences of non-compliance such as remedial action, legal risks, and financial costs (both direct and indirect costs).
In addition, by mitigating the risk that compliance activities will fall behind schedule, healthcare compliance tracking software helps better protect the privacy and security of health information. The benefit of this is that, when patients believe their health information will remain confidential, they are more likely to share details of their health conditions with healthcare providers.
With more information available to them, healthcare providers can make better informed decisions about diagnoses and treatment plans, which improves the quality of patient care and leads to better patient outcomes. Better patient outcomes not only reduce healthcare costs, but can improve staff morale and retention – saving healthcare organizations staff recruitment and training costs.
The above is just a snapshot of the capabilities and benefits of healthcare compliance tracking software. If you would like to know more about tracking compliance activities with automation, or developing a compliance program that accounts for the variety of regulations and standards, it is advisable to speak with a healthcare compliance expert.
