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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Email Breach Affects 10,000 University of Chicago Medical Center Patients

Hackers gained access to the email accounts of University of Chicago Medical Center employees and the data of more than 10,000 patients. An HIPAA email breach at Newton Centre Dental has affected 2,550 patients.

University of Chicago Medical Center, Illinois

University of Chicago Medical Center (UCMC) has completed reviewing the email accounts of a small number of employees who had their accounts accessed by an unauthorized individual earlier this year and has confirmed that the accounts contained the protected health information of 10,332 patients.

UCMC did not state in the notification letters when the breach was detected; however, the forensic investigation confirmed that the accounts were breached between January 4, 2024, and January 30, 2024. Cybersecurity experts were engaged to investigate the incident and confirmed on March 28, 2024, that the compromised accounts contained patient data. The potentially compromised data included names in combination with one or more of the following:

Date of birth, Social Security number, tax identification number, IRS PIN number, passport number, driver’s license/state-issued identification number, military identification number, non-U.S. national identification number, account number, routing number, financial institution name, credit or debit card number and security code or PIN, access information (credentials, security questions/answers, and digital signatures), health information (diagnosis, treatment information, prescriptions, provider names, medical record number/patient identification number, hospital account record number), and health insurance information (Medicare/Medicaid number or health insurance subscriber number).

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UCMC said it has strengthened security, including enhancing user authentication controls, early alert capabilities, threat monitoring, and detection, and has provided additional training to the workforce on email security. No evidence has been found of any misuse of the affected data; however, as a precaution, the affected individuals have been offered complimentary credit monitoring and identity theft protection services.

Newton Centre Dental, Massachusetts

Newton Centre Dental in Holyoke, MA, has recently notified the Maine Attorney General about a security incident involving the data of 2,550 individuals. Suspicious activity was detected in the email account of a Newton Centre Dental employee on June 21, 2023, by its business associate, Affinity Dental Management, which provides administrative services.

The forensic investigation confirmed that the account had been accessed by an unauthorized individual between May 27, 2023, and June 21, 2023. Newton Centre Dental said it conducted a comprehensive and time-intensive review to determine which individuals had been affected, and individual notifications were mailed on March 8, 2024. The review of the emails was completed on April 29, 2024, and additional notifications were mailed on May 24, 2024. The compromised information includes names and Social Security numbers.

Newton Centre Dental said it has implemented additional safeguards to prevent further email breaches in the future and has provided further training to its employees. The affected individuals have been offered credit monitoring services for two years.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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