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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Vulnerabilities Identified in Vertikal Systems Hospital Information Management Solution

Vulnerabilities have been identified in the Hospital Manager Backend Services, a hospital information management system from Vertikal Systems. One of the vulnerabilities is a high-severity flaw that can be remotely exploited in a low complexity attack to gain access to and disclose sensitive information.

The vulnerabilities affect Hospital Manager Backend Services prior to September 19, 2025. The vulnerabilities have been fixed in the September 19, 2025, release and future releases. Users should ensure that their product is up to date and should contact Vertikal Systems for assistance with fixing the flaws.

The most serious vulnerability is tracked as CVE-2025-54459 and has been assigned a CVSS v4 base score of 8.7 (CVSS v3.1 base score 7.5). The flaw is due to the product exposing sensitive information to an unauthorized control sphere. Hospital Manager Backend Services exposed the ASP.NET tracing endpoint /trace.axd without authentication, which means a remote attacker can obtain live request traces and sensitive information such as request metadata, session identifiers, authorization headers, server variables, and internal file paths.

The second flaw is tracked as CVE-2025-61959 and is a medium-severity vulnerability with a CVSS v4 base score of 6.9 (CVSS v3.1 base score: 5.3), due to the generation of error messages containing sensitive information.  Hospital Manager Backend Services returned verbose ASP.NET error pages for invalid WebResource.axd requests, disclosing framework and ASP.NET version information, stack traces, internal paths, and the insecure configuration ‘customErrors mode=”Off”‘, which could have facilitated reconnaissance by unauthenticated attackers.

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The vulnerabilities were identified by Pundhapat Sichamnong of Vantage Point Security, who reported the flaws to the U.S. Cybersecurity and Infrastructure Security Agency (CISA). In addition to using the latest version, it is recommended not to expose the product to the internet, to locate it behind a firewall, and if remote access is required, to use a secure method of access, such as a Virtual Private Network (VPN), ensuring the VPN is running the latest version of the software.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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