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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Patients Learn Their Health Data Was Compromised More Than a Year Ago

Alpine Ear, Nose, and Throat in Colorado, The Phia Group in Massachusetts, and Community Health Northwest Florida have started notifying patients that their personal and health information was impermissibly accessed over a year ago.

Alpine Ear, Nose, and Throat, Colorado

Alpine Ear, Nose, and Throat in Fort Collins, Colorado, has mailed notification letters to 65,648 individuals warning them that some of their protected health information was exposed in a security incident identified by Alpine ENT on November 26, 2024. Alpine ENT engaged its managed service provider to investigate the incident, and it was confirmed that an unauthorized third party accessed and exfiltrated files containing patients’ protected health information.

Alpine ENT’s legal counsel explained in the notification letters that a substitute data breach notice was published on the Alpine ENT website on January 17, 2025, although at the time, the investigation was ongoing. The data mining and review processes were completed on October 9, 2025, and in the subsequent months, Alpine ENT worked to verify the impacted individuals and obtained up-to-date contact information. Notification letters were mailed to the affected individuals on January 30, 2026, 14 months after the breach was first identified.

The BianLian ransomware group claimed responsibility for the attack and added Alpine ENT to its data leak site in early December 2024. Data compromised in the incident included names, demographic information, dates of birth, medical information, health information, financial account information, credit card numbers, CVC, and expiration dates, and Social Security numbers. At the time of issuing notifications, Alpine ENT said it had not identified any instances of identity theft as a result of the incident; however, as a precaution, the affected individuals have been offered 12 months of complimentary credit monitoring and identity theft protection services.

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The Phia Group, Massachusetts

The Phia Group, LLC, a Canton, Massachusetts-based provider of healthcare cost containment services to health benefit plans and their third-party administrators, has recently notified individuals about a July 2024 security incident that exposed personal and protected health information. According to The Phia Group, an intrusion was detected on July 9, 2024, and the investigation confirmed that its network had been subject to unauthorized access between July 8, 2024, and July 9, 2024. During that time, files containing sensitive data may have been acquired.

A review was conducted to identify the affected clients, the types of data involved, and the affected individuals. The affected clients were notified, and The Phia Group coordinated with them to issue notifications. Data potentially compromised in the incident included names, addresses, dates of birth, Social Security numbers, financial account information, driver’s license/state ID numbers, health insurance information, and medical information, including provider information, treatment information, prescriptions, and Medicare/Medicaid information. Data security has been enhanced to prevent similar incidents in the future, and the affected individuals have been offered complimentary credit monitoring and identity theft protection services.

Community Health Northwest Florida

On January 26, 2026, Community Health Northwest Florida (CHNF) started notifying individuals about a security incident that was identified on December 24, 2024. CHNF engaged third-party cybersecurity experts to investigate the activity, who confirmed that an unauthorized third party had accessed files on its network that contained patient information.

CHNF said it conducted a comprehensive and time-consuming review and engaged a data mining company to identify the affected individuals. It took until January 19, 2026, to obtain the full list of affected individuals, and notification letters were mailed 10 days later. Data compromised in the incident included names, dates of birth, Social Security numbers, driver’s license or state identification card numbers, financial account numbers, credit or debit card numbers, patient identification and medical record numbers, medical information, and health insurance information.

CHNF has updated its policies and procedures, implemented additional technical safeguards, and enhanced its security measures to prevent similar incidents in the future. The affected individuals have been offered complimentary credit monitoring and identity theft protection services. The incident is not yet shown on the HHS’ Office for Civil Rights breach portal, so it is unclear how many individuals have been affected.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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