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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

RXNT Notifies Customers About Cybersecurity Incident and Data Breach

Networking Technology, Inc., doing business as RXNT, a healthcare software technology company that provides electronic health record software, has started sending notification letters to organizations that use its software to inform them about a recent security incident that exposed patient data. A copy of one of the notification letters was shared with The HIPAA Journal, which states that unauthorized activity was identified within an RXNT solution used by some of its customers. An investigation was immediately launched to determine the nature and scope of the unauthorized activity, with assistance provided by third-party cybersecurity experts.

RXNT has confirmed that an unauthorized actor accessed the solution between March 1, 2026, and March 3, 2026, and obtained a copy of the data stored within the system, which included patient data associated with its customers. The data was reviewed between March 3, 2026, and April 17, 2026, and RXNT can now confirm that patient names, dates of birth, and demographic information such as addresses, contact information, and patient IDs were stolen. Each customer was informed about how many patients were affected.

RXNT said it is taking steps to strengthen security to prevent similar incidents in the future and has offered to handle all breach reporting requirements on behalf of the affected clients (OCR notifications, media notices, individual notifications, and state attorneys general notifications). The affected clients have been given a rather short window to respond and sign up to receive further information about the cybersecurity incident. The notification letters are dated May 1, 2026, and providers are required to register by May 15, 2026. A website has been established specifically for that purpose – RXNTnotification[dot]com.

RXNT has only recently notified the affected organizations and offered to handle breach reporting requirements; therefore, the number of affected individuals has not yet been publicly disclosed. It is clear that multiple clients have been affected, and this has been a significant data breach.

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This is a developing data breach story, and further information will be published on this page as it becomes available.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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