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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Health Plan Members’ PHI Exposed in Cyberattack on Fieldtex Products

Data breaches have been announced by Fieldtex Products in New York State and the Utah ear, nose & throat specialists, Cache Valley Ear ENT.

Fieldtex Products, New York

Fieldtex Products, a medical supply fulfillment organization based in Rochester, New York, has announced a data security incident involving unauthorized access to its computer systems. The intrusion was identified on August 19, 2025, and action was immediately taken to secure its network and prevent further unauthorized access. A third-party digital forensics team was engaged to investigate the incident, which confirmed that a limited amount of protected health information had been exposed and may have been accessed or stolen in the attack.

The exposed data related to the over-the-counter healthcare-related products provided by Fieldtex to members of its health plan clients. In order to provide those products, health plans provided Fieldtex with protected health information such as patient names, addresses, dates of birth, insurance member identification numbers, plan names, effective terms, and gender.

The analysis of the exposed data was completed on September 30, 2025, and the affected health plans were notified immediately. Fieldtex has sent notification letters to the affected individuals on behalf of the health plans that authorized Fieldtex to provide direct notice and has offered those individuals complimentary credit monitoring services.

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At the time of issuing notification letters, Fieldtex was unaware of any misuse of the exposed data. Steps have been taken to improve security, and data security policies and procedures are being reviewed. Three separate Fieldtex Products data breach reports were added to the HHS’ Office for Civil Rights breach portal on December 3, 2025, affecting a total of 35,748 individuals, in addition to a November 20, 2025, report involving the protected health information of  238,615 individuals.

Cache Valley Ear, Nose & Throat, Utah

Legal counsel for Cache Valley Ear, Nose & Throat (Cache Valley ENT) has notified state attorneys general about a February 2025 data security incident that exposed patient information. Suspicious activity was identified within its network on February 4, 2025. An investigation was launched to determine the nature and scope of the activity, with assistance provided by third-party cybersecurity experts.

The North Logan, Utah-based healthcare provider confirmed that data may have been viewed or copied on February 4, 2025. The review of the exposed data was completed on November 4, 2025, when it was confirmed that names, addresses, provider names, drug names, and insurance provider names were involved. While highly sensitive patient data such as Social Security numbers and financial information do not appear to have been involved, out of an abundance of caution, the affected individuals have been offered 12 or 24 months of complimentary credit monitoring and identity theft protection services. The data breach is not currently shown on the HHS’ Office for Civil Rights website, so it is currently unclear how many individuals have been affected.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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