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Discovery Practice Management Settles Lawsuit Over 2020 Data Breach

Discovery Practice Management, a California-based healthcare provider, has agreed to settle a class action lawsuit stemming from a June 2020 breach of its email environment. An unauthorized third party accessed employee email accounts between June 22, 2020, and June 26, 2020, and obtained sensitive information relating to patients of the Authentic Recovery Center and Cliffside Malibu facilities in California. The data breach was reported to the HHS’ Office for Civil Rights as affecting up to 12,859 individuals.

Data potentially compromised in the incident included names, addresses, dates of birth, medical record numbers, patient account numbers, health insurance information, financial account/payment card information, Social Security numbers, driver’s license numbers, and clinical information, such as diagnosis, treatment information, and prescription information. It took almost a year for the emails to be reviewed and notification letters to be issued to the affected individuals.

In February 2021, a class action lawsuit – JeanPaul Magallanes, et al v. Discovery Practice Management, Inc. – was filed in response to the data breach by JeanPaul Magallanes that alleged that Discovery Practice Management failed to implement appropriate measures to safeguard sensitive data stored on its network, then failed to issue adequate and timely notification letters when its email environment was compromised.

The alleged cybersecurity failures included insufficient monitoring of inbound emails, insufficient training of its workforce on email-based threats, and the failure to encrypt a data server that became accessible to unauthorized individuals who compromised two employee email accounts. Despite the significant risk to the affected patients, it took 335 days from the date of discovery to issue notification letters, which the lawsuit claims violated HIPAA and the California Consumer Records Act.

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The lawsuit claims the actions of the defendant violated the California Confidentiality of Medical Information Act, California Unfair Competition Law, and the California Consumer Records Act. All parties agreed to engage in settlement discussions to avoid the cost and risk of a trial, and a settlement has been agreed upon with no admission of wrongdoing by Discovery Practice Management. The settlement has recently been granted preliminary approval by Judge Glenda Sanders of the Superior Court of the State of California, for the County of Orange.

Under the terms of the settlement, all class members are entitled to claim a three-year membership to CyEx’s Identity Defense Total Service, and must enroll by December 9, 2025. In addition, claims may be submitted for reimbursement of documented, unreimbursed ordinary and extraordinary losses caused by the data breach. Claims for reimbursement of ordinary losses are capped at $250 per class member, and claims for reimbursement of extraordinary losses are capped at $1,000 per class member.

The deadline for objection to the settlement, exclusion from the settlement, and submitting a claim is November 24, 2025. The final fairness hearing has been scheduled for February 5, 2026.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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