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The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Healthcare Technology Company Discloses Ransomware Attack

Cyberattacks and data breaches have recently been announced by the healthcare technology company Insightin Health and the Colorado-based medical billing and practice management company, Clinic Service Corporation.

Insightin Health, Maryland

Insightin Health, a Baltimore, MD-based healthcare technology company that offers an AI-driven digital health platform to health insurers and payers, has experienced a cyberattack involving unauthorized access to patient data. Suspicious network activity was identified in September 2025, and the forensic investigation confirmed unauthorized access to its network between September 17, 2025, and September 23, 2025.

The data review revealed the exposed files included protected health information associated with its clients, such as names, dates of birth, contract numbers, health insurance providers’ non-unique identifiers, Medicare Beneficiary Identifiers, and information associated with attributed providers. The substitute data breach notice includes steps that the affected individuals can take to protect themselves against misuse of their information.  While Social Security numbers were not compromised, Insightin Health has offered the affected individuals 12 months of complimentary credit monitoring and identity theft protection services.

While not stated in the substitute breach notice, the affected individuals should be aware that the Medusa ransomware group claimed responsibility for the attack and threatened to publish the stolen data. The group claims to have exfiltrated 378 GB of data from the Insightin Health network.

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Clinic Service Corporation, Colorado

Clinic Service Corporation, a medical billing and practice management company based in Denver, Colorado, has experienced a hacking incident that exposed sensitive data. The intrusion was identified on August 17, 2025, and the forensic investigation confirmed that its network was accessed by an unauthorized third party from August 10, 2025, to August 17, 2025.

The data review has confirmed that personally identifiable information (PII) and protected health information (PHI) was compromised in the incident, including names, addresses, phone numbers, email addresses, dates of birth, diagnoses, treatment information, patient ID numbers, dates of service, medical record numbers, Medicare/Medicaid numbers, health insurance information, claims information, and treatment cost information. The affected individuals have been offered complimentary credit monitoring and identity theft protection services. The HHS’ Office for Civil Rights breach portal shows 82,331 individuals were affected.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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