25% off all training courses Offer ends May 29, 2026
View HIPAA Courses
25% off all training courses
View HIPAA Courses
Offer ends May 29, 2026

The HIPAA Journal is the leading provider of HIPAA training, news, regulatory updates, and independent compliance advice.

Serious Vulnerabilities Identified in Apache Guacamole Remote Access Software

Several vulnerabilities have been identified in the remote access system, Apache Guacamole.  Apache Guacamole has been adopted by many companies to allow administrators and employees to access Windows and Linux devices remotely. The system has proven popular during the COVID-19 pandemic for allowing employees to work from home and connect to the corporate network. Apache Guacamole is also embedded into many network accessibility and security products such as Fortress, Quali, and Fortigate and is one of the most prominent tools on the market with more than 10 million Docker downloads.

Apache Guacamole is a clientless solution, meaning remote workers do not need to install any software on their devices. They can simply use a web browser to access their corporate device. System administrators only need to install the software on a server. Depending on how the system is configured, a connection is made using SSH or RDP with Guacamole acting as an intermediary between the browser and the device the user wants to connect to, relaying communications between the two.

Check Point Research evaluated Apache Guacamole and found several reverse RDP vulnerabilities in Apache Guacamole 1.1.0 and earlier versions, and a similar vulnerability in FreeRDP, Apache’s free implementation of RDP. The vulnerabilities could be exploited by remote attackers to achieve code execution, allowing them to hijack servers and intercept sensitive data by eavesdropping on conversations on remote sessions. The researchers note that in a situation where virtually all employees are working remotely, exploitation of these vulnerabilities would be akin to gaining full control of the entire organizational network.

According to Check Point Research, the flaws could be exploited in two ways. If an attacker already has a foothold in the network and has compromised a desktop computer, the vulnerabilities could be exploited to attack the Guacamole gateway when a remote worker attempts to login and access the device. The attacker could then take full control of the gateway and any remote connections. The flaws could also be exploited by a malicious insider to gain access to the computers of other workers in the organziation.

Get The FREE
HIPAA Compliance Checklist

Immediate Delivery of Checklist Link To Your Email Address

Please Enter Correct Email Address

Your Privacy Respected

HIPAA Journal Privacy Policy

The vulnerabilities could allow Heartbleed-style information disclosure, as was demonstrated by the researchers, and also allow read and write access to the vulnerable server. The researchers chained the vulnerabilities together, elevated privileges to admin, then achieved remote code execution. The vulnerabilities, grouped together under the CVEs CVE-2020-9497 and CVE-2020-9498, were reported to the Apache Software Foundation and patches were released on June 28, 2020.

The researchers also found the vulnerability CVE-2018-8786 in FreeRDP could also be exploited to take control of the gateway. All versions of FreeRDP prior to January 2020 – version 2.0.0-rc4 – are using vulnerable versions of FreeRDP with the CVE-2020-9498 vulnerability.

All organizations that have adopted Apache Guacamole should ensure they have the latest version of Apache Guacamole installed on their servers.

Author: Steve Alder is the editor-in-chief of The HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

x

Is Your Organization HIPAA Compliant?

Find Out With Our Free HIPAA Compliance Checklist

Get Free Checklist