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The Soldier’s Project provides free, confidential mental health support services to post-9/11 military veterans and active service members and their loved ones.
Those support services naturally involve contact with sensitive health and mental health information. All sensitive information collected, maintained, or received by The Soldier’s Project is stored securely and a range of safeguards have been implemented to ensure health and mental health information remains 100% confidential and protected against unauthorized access.
In order to provide quality care and support, the Soldier’s Project must transmit sensitive information to healthcare professionals and others involved in an individual’s care. To ensure all sensitive information is protected in transit against unauthorized access, The Soldier’s Project has partnered with the leading secure mobile messaging solution provider Lua.
Lua’s HIPAA-compliant secure communications platform was created to allow sensitive data to be quickly, easily, and efficiently shared. The platform allows health information such as medical images to be shared with authorized individuals in real time through a 100% secure channel.
The cross-platform solution incorporates secure text messaging, instant group voice, video conferencing, file sharing, and in-depth analytics, and allows healthcare professionals to communicate efficiently and share PHI in a HIPAA-compliant manner.
“If we are truly going to solve the veterans’ mental health crisis in America, we must innovate solutions in both the public and private sector,” said The Soldiers Project Executive Director Michael McDowell. “We are grateful to partners like Lua that are ‘in the fight’ as we work to serve more men and women who need our help.”
“We’re proud to have been chosen by The Soldiers Project, to help their team grow its impact through efficiency and real-time communication,” said said Lua CEO, Michael DeFranco. “With Lua, the dedicated volunteers and providers who make up The Soldiers Project team are able to focus on their valuable work and keep their patients’ data safe.”