TigerConnect and Call Scheduler Integration Simplifies Care Coordination

Call Scheduler has announced that its healthcare physician scheduling software has been fulling integrated with the secure messaging platform TigerConnect.

TigerConnect is the largest provider of clinical communications solutions in the United States. The company’s HIPAA-compliant secure messaging platform has been adopted by 5,000 healthcare organizations and the platform now processes more than 10 million messages a day.

Call Scheduler is a collection of scheduling tools that help medical practices manage on-call and daily work schedules and serves as a single source of truth for on-call information for hospitals and advanced practice providers. Call Scheduler is accessed by physicians through a web browser.

The new integration with TigerConnect allows physicians to communicate with each other quickly, easily, and securely via text message, voice call, or video call from their web browser or smartphone. There is no need to switch to a pager or make a call. The TigerConnect platform is accessible through Call Scheduler.

All contact information can be found through the platform and a text message can be sent to that person to discuss patient issues in a HIPAA compliant manner. Voice and Video calls can also be launched with a click. Through improved communication, workflows can be streamlined, specialty consult requests can be accelerated, admissions and discharges speeded up, and communication improved across all facilities resulting in significant cost savings and improved patient outcomes.

“As a fast-growing company in the scheduling provider market, we wanted to offer Call Scheduler users one-click access to TigerConnect’s secure messaging platform,” said Justin Wampach, President of Call Scheduler. “Our customers can now securely message on-duty colleagues within their health community and include pertinent patient information.”

Author: Steve Alder has many years of experience as a journalist, and comes from a background in market research. He is a specialist on legal and regulatory affairs, and has several years of experience writing about HIPAA. Steve holds a B.Sc. from the University of Liverpool.