Web Content Filtering for Healthcare MSPs

Web Content Filtering for Healthcare MSPs

Evaluating the options for web content filtering for healthcare MSPs can be a time-consuming process. Not only do clients have complex and frequently-changing requirements, but there are many Internet filtering solutions on the market that do not provide the flexibility required for Internet control for healthcare managed service providers.

WiFi and Internet content control for hospital MSPs has to have robust security features in order to comply with HIPAA, have highly granular controls so that different acceptable use policies can be assigned to staff, patients and hospital visitors, and has to be compatible with existing systems in order that implementation and management of the solution is straightforward.

Offering third party branded web content filtering for healthcare MSPs also carries the risk that a healthcare organization circumnavigates the middle man and subscribes directly with the service provider. For this reason, the ideal Internet control for healthcare managed service providers would be white-labelled and able to be hosted within the MSPs infrastructure.

Introducing TitanHQ´s Internet Control for Healthcare Managed Service Providers

TitanHQ´s Internet control for healthcare managed service providers – “WebTitan” – eliminates time-consuming evaluation of web filtering solutions. Our WiFi and Internet content control for hospital MSPs allows providers of Internet services to offer unrivalled protection against malware and multiple levels of granularity that includes bandwidth control.

The Internet control for healthcare managed service providers is a DNS-based solution that is deployed in the cloud. All MSPs have to do is redirect the client´s DNS to the WebTitan servers and the solution can be set up and operational in a matter of minutes. An extensive API allows simple integration with existing client management tools and thereafter all that is required is some fine-tuning of the filter to meet the client´s complex and frequently-changing requirements.

Our WiFi and Internet content control for hospital MSPs is a multi-tenanted solution that can be hosted in the MSPs own infrastructure, deployed privately for each client via AWS, or within the TitanHQ cloud. The solution is scalable, does not suffer from latency issues and – possibly key to a successful transaction – TitanHQ´s Internet control for healthcare managed service providers is offered to healthcare managed service providers as a white-label product.

Further Features of TitanHQ´s WiFi and Internet Content Control for Hospital MSPs

In addition to the characteristics of our web content filtering for healthcare MSPs mentioned above, there are further features of TitanHQ´s WiFi and Internet Content Control for Hospital MSPs that will help managed service providers to successfully offer an additional service that clients require at a very manageable cost.

From the client´s point of view, there are no hardware costs, low set-up costs and flexible payment terms. The healthcare organization does not have to dedicate the resources of an IT department to implement safe Internet browsing, and has access to a full suite of predefined reports on user or group activity – along with sight of real time browsing activity and an intuitive interface through which they retain control over their own acceptable use policies.

From the service provider´s point of view, TitanHQ´s web content filtering for healthcare MSPs is backed by industry-leading technical support and customer service. All the service provider´s accounts can be managed via a web-based user interface that also provides an overview of the solution´s performance and client activity. Global and account level reporting has flexible parameters that can be set to detail websites that have been blocked, and details requests by category, domain or IP.

 

FAQs

How can a web filter help with HIPAA compliance?

The HIPAA Security Rule does not specifically mention web filtering, as the legislation is technology agnostic; however, given the number of cyber threats online, web filtering is important for Security Rule compliance. A web filter can significantly reduce the risk of malware and ransomware attacks and can block access to phishing websites.

How should web filtering be sold to healthcare organizations?

Web filtering can be provided as a standalone service or can be incorporated into an MSP’s service stack to provide better protection to customers. The benefits of web filtering should be explained to healthcare clients such as improved security, reduced legal risk by blocking access to illegal websites, and the potential for improvements to productivity.

Can WebTitan be integrated into our existing systems?

TitanHQ provides a suite of APIs which allow the WebTitan solution to be easily integrated into an MSP’s client management tools and other cybersecurity solutions. Full support is provided by product engineers to help you get the best value from the solution.

What MSP features does WebTitan include?

In contrast to many web filtering solutions, WebTitan can be provided in white-label form ready to take an MSP’s branding, there are multiple hosting options, including the option of hosting the solution in your own environment, flexible pricing to accommodate changing seat numbers, and monthly billing. There are also generous margins for MSPs.

How much does WebTitan for MSPs cost?

Contact TitanHQ for an accurate quote based on the exact needs of your business. As a guide, the cost of WebTitan starts at around $1 per user per month.