Cisco Umbrella Pricing

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A DNS filter is an important part of an organization’s malware and anti-phishing defenses. In this post we cover Cisco Umbrella, a popular DNS filter, and look at Cisco Umbrella pricing to help you decide whether this is the right solution for your organization.

What is Cisco Umbrella?

Cisco Umbrella, the new name for OpenDNS, is a DNS filter that allows healthcare organizations to block web-based threats and carefully control the types of web content that can be accessed by employees and guest users.

A DNS filter is also an important element of layered cybersecurity defenses, as it prevents network users from accessing dangerous web content and downloading potentially malicious files. Importantly for healthcare organizations, a DNS filter provides an additional layer of protection against phishing attacks by blocking attempts to access phishing webpages via hyperlinks in emails.

The solution includes 80+ categories of website which can be allowed or blocked based on the organization’s acceptable internet usage policies. Blacklists and whitelists are supported, which block or allow specific webpages or websites. Policies can be set up by user, department, location, or at the organization level.

Cisco Umbrella Professional Pricing

The Cisco Umbrella price list is not available on the Cisco website. You will need to call or email to obtain a Cisco Umbrella price for your organization. You may find the Cisco Umbrella price list somewhat complex, as Cisco offers three DNS filtering packages and charges more for add-on services. The Cisco Umbrella price is also based on the number of users. Because of these factors, Cisco Umbrella professional pricing can vary considerably from customer to customer.

You may be surprised by some of the add-on services which are not included in standard Cisco Umbrella professional pricing. Your Cisco Umbrella price will increase if you want product support, which is often provided as standard by other web filtering solution providers. Cisco Umbrella pricing also includes monthly minimums, which should be considered when selecting a package.

Cisco Umbrella Pricing Per User

Based on the 2019 Cisco Umbrella price list, OpenDNS Cisco Umbrella web filtering in 2019 is likely to cost you at least $2.20 per user, per month, for the basic DNS filtering package – DNS Security Essentials. This is much more than OpenDNS pricing, although the product has evolved considerably since Cisco acquired OpenDNS in 2015.

Can the Cisco Umbrella Price be Justified?

There are two main reasons for using Cisco Umbrella. To gain visibility into web activity and to enforce acceptable internet usage policies, and to block web-based threats such as malware, ransomware and phishing attacks.

The Umbrella cost per user may be high, but that cost can be justified. Umbrella is powerful and includes many features in the more comprehensive packages on offer which are not typically included in other DNS filtering solutions. That said, many SMBs and MSPs find these are overkill and are not worth the additional cost. Cisco Umbrella is certainly at the higher end of the price spectrum for web filtering. There are web filtering solutions that may meet your needs at a much lower price point, so it pays to conduct research before selecting a web filtering solution.

Content control can improve productivity, prevent HR issues, and can be used to conserve bandwidth. From a cybersecurity perspective, a DNS filter will improve defenses against phishing, malware, ransomware, and botnets and will help to prevent costly data breaches. Regardless of the web filtering solution you choose and the price you pay, DNS filtering will be cost effective and will more than likely pay for itself by preventing costly data breaches and from the productivity gains that are possible through content control.

Author: HIPAA Journal

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