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TigerConnect Healthcare Communications

TigerConnect Healthcare Communication Solutions

TigerConnect provides a highly-reliable communication platform, providing secure text, video, and voice communications to help collaboration between healthcare professionals. TigerConnect is an encrypted messaging platform that keeps communications secure and confidential. TigerConnect improves workflows, increasing patient satisfaction, and the resulting efficiency reduces costs. TigerConnect is a market leader (market adoption, as rated by KLAS), with more than 6,000 healthcare facilities using the service. TigerConnect is used by four of the top five largest for-profit health systems.

TigerConnect is HIPAA compliant.

About the TigerConnect Solutions

TigerConnect provides a wide range of secure messaging features to improve collaboration with co-workers and get more done in less time:

Secure Messaging – Keep messages private with fully encrypted, end-to-end, HIPAA-compliant secure messaging.
Escalated Messaging – Send high-priority messages that stay at the top of the recipient’s in-box and automatically re-route messages from non-responsive recipients based on role and schedule.
Private Groups – Easily set up private groups for collaboration with specific colleagues.
Forums and Broadcasts – Have open, on-going forum discussions with colleagues on specific topics or broadcast messages to large teams.. Join or leave an 0pen group or forum at any time.
Role-Based Messaging – Message the role you need based on the shift schedule, so you’ll always know the right on-duty colleague to message.
Workflow Management – Hand off conversations and activities with intelligent, shift-based routing based on your dynamic scheduling sources..
Multi-device Format – Receive notifications on iOS or Android phones, as well as a desktop web console with single sign-on..
Delivery Confirmation – Know instantly when messages have been sent, delivered, and read.
Intelligent Alerts – Ensure real-time alerts and notifications go to the right care team groups and roles. Set priority ranking for urgent messaging.
Message Lifespan – Dictate when messages will be automatically deleted.
Message Anyone – Have secure conversations with colleagues who do not have TigerConnect.
Secure Attachments – Securely attach photos, voice recordings, notes, videos, PDFs, and other common file types, even from cloud storage apps like Box, Google Drive, and others.
Message Recall – Recall a sent message with any attachments before or after it has been read.
Unified Communications – Support direct calling, VoIP Video, VoIP Voice, and voice-activated assistant.
Easy Administration – IT teams can set up users and enforce policies easily with Active Directory Sync and Archiving features.
Unrivaled Reliability – TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day.
Patient Messaging – Check in with patients after a hospital stay using secure, encrypted text messages.

TigerConnect for Healthcare

No matter what role you play in healthcare, you know the importance of having secure, reliable communications to maximize productivity and accelerate workflow. TigerConnect enables you to:

Enhance Communications Between Nurses and Physicians – Dramatically improve the quality of patient care by enabling nurses to effectively communicate with the entire care team.
Achieve Operational Excellence – Reduce costs and waste, streamline workflows, and keep your organization running successfully.
Increase Clinician Satisfaction and Efficiency – Equip your clinicians with the right tools to provide the best care.
Improve Patient Outcomes – Facilitate collaboration, reduce medical errors, lower readmission rates, and help save lives.
Increase Patient Satisfaction – Improve HCAHPS scores with shorter ED wait times, faster patient discharges, and improved care.